I had a customer unload on me at work the other day.  They then justified it by telling me all the things currently going wrong in their life.  This is the answer I’m not really supposed to give at work.

Being Emotionally Appropriate

You may not always choose your place,
You can’t choose your destiny.
Just be aware that where you are,
Is just where you’re meant to be,

If everything in life were good,
Then there’d be no way to tell.
Sometimes to know what heaven is,
You must first endure hell.

I’ve had my share of ups and downs,
Still here my heart rejoices,
Some of these things I could not change,
For all I’ve made my choices,

Can’t always choose what I go through,
Just choose how I’ll handle it,
That choice decides it life is gold,
Or some really dreadful shit.

So next time life is going hard,
Please remember this advice.
The other person’s human too,
Good karma if you’re nice.

Cheers, Winston